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Antivirus & Formatting -- Dec 18 2015, 7:32 AM
Store should have a valid Antivirus subscription so that the virus support could be taken when & where required. Re-Installation of the Ginesys Software is done only once in a Financial Year incase it exceeds then it will be chargeable @ Rs 5000+ Taxes Note : Re- Installation doesn't contain any data recovery options, store needs to provide the latest Backup
Manual Bill -- Jul 20 2014, 10:37 AM
Please avoid using manual bills, incase used please mail to the respective Area Operation Manager, IT HELPDESK stating the details Date of transaction, Barcode, Mrp, Rate Billed, Reason for Manual Bill. Kindly co-operate offers are in the changing motion once the new offer is activated old offer activation is not possible in case cases not notified.
Urgent Notice -- Jun 3 2012, 8:21 AM
Please note your Complaints in the portal with details for issues (sample barcode required for promo issues)
Backup before Blackout -- Jun 1 2012, 8:38 AM
Please perform Settlement, Backup and Data Sync and then Backup transfer to a Pendrive or DVD on daily basis, in case any HDD failure this will help you for restoration.  

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